Network Management Consulting

Overview

Build a NOC or evaluate the efficiency of your existing network management processes with network management consulting. Network management for MSPs and operators is not the same as it used to be with IP services and new options for network management. Turn to Network Insight’s wealth of experience in network management and NOC-related issues for clear direction on operation and infrastructure management.

Operational Support Systems (OSS) Consulting

Utilize OSS expertise developed over years of real-world infrastructure management of high-availability network environments. OSS Consulting includes:

• Assessment and thorough understanding of business requirements
• Identify short list of possible systems for delivering on business goals
• Test applications for compatibility and performance
• Select best systems
• Implement and optimize selected systems
• Develop custom applications

Alarm Audit

Get the most out of your network management efforts with alarm audit services that streamline business and operational processes.

• Develop logical and structured alarming rules and configuration files
• Standardize alarming across network element groups
• Identify all network elements
• Leverage network management and vendor best practices
• Significantly reduce alarming
• Increase accuracy of trap collection
• Increase operational efficiency
• Reduce unplanned network outage time

Best Practices and Compliance Consulting

Best Practices for Supporting Services
Rely on proven best practices to keep services up and running. Areas of best practices support include:

• Configuration management
• Incident management
• Problem management
• Change management
• Service/Help desk
• Release management

Best Practices for Delivering Services to your Customers
Keep your customers satisfied! Ensure services are delivered according to the agreements made between you and your customers. Utilize service delivery best practices for the following disciplines:

• Service level management
• Capacity management
• Continuity management
• Availability management
• IT Financial management

Compliance
Ease your compliance requirements with consulting solutions specialized for companies like yours. Solutions include:

• SAS 70 Readiness
• ISO 20000

Benefits of Network Management Consulting

• Reduce operational costs
• Minimize duplication of effort
• Ensure adherence to standards
• Enhance the flow of information throughout a Network Operation Center
• Build-in flexibility for a changeable environment
• Ensure interoperability among internal and external departments
• Maintain effective change management policies and practices
• Increase staff effectiveness
• Improve resolution times
• Locate root causes of repetitive incidents
• Improve company-wide measurement and awareness

Network Management Consulting Phased Approach

Phase I: Data Gathering
Gain a thorough understanding of your network architecture, the network management OSS and services and the current management platform configurations.

Phase II: Data Analysis
Conceive of actionable recommendations based on thorough analysis of data from phase I.

Phase III: Standards Development
Identify and document a benchmark for carrying out infrastructure management in a best practices environment.

Phase IV: Recommendations
Deliver a recommendations document advising how to move from the current execution methods (as a result of Phase I and II) to the benchmark.

Phase V: Implementation
Project management for implementing all recommendations from Phase IV.

Download a PDF of the data sheet (72 K)