Service Control Solution Data Sheet

Overview

Network Insight offers the leading service control solutions to provide service providers with application and subscriber-level awareness about their networks. These solutions can enable optimization of network traffic, improved security, additional services, new billing structures such as tiered services, premium IP service delivery and more.

Network Insight’s Service Control Offering takes cutting-edge traffic control and shaping technology and wraps it in all the value-added services a provider would need to take full advantage of the vast potential benefits associated with implementing traffic management in their network.

Solution Capabilities

• Deep packet inspection
• 10 gigabit+ throughput
• Supports 80,000 subscribers/ platform
• Carrier-grade tools
• Variety of redundancy options: N+1, 1+1, bypass
• Subscriber aware processing
• Compatible with any broadband network
• Scalable to any size broadband network
• Comprehensive set of APIs

Minimum Requirements Network

• Two available fiber (LC) GigE single or multi mode ports on switch
• Two available 10/100/1000 RJ-45 ports on switch
• Two 15 amp AC or DC power sources

Solution

Network Insight’s complete service control solution includes:

Consulting services
Network Insight leads the nation in experience and training on Cisco’s Service Control Engine (SCE). Engineers utilize this expertise to provide consulting services that help service providers implement and custom-configure traffic management technology in as little time as possible. Service control consulting services are offered in three phases:

• Layer 2 and Layer 3 design to place service control technology in the network.
• Layer 7 design based on exactly how and/or what applications and services will be monitored.

• Installation into the network fabric
• Configuration- either as an active control device or as a monitoring device.
• Active control- writing and installing policy to allow service control and prioritization
• Implementation- database, collection manager, subscriber manager, any required LEGs (Logon Event Generators)
• Custom report development

• Troubleshooting of new or previously existing installations to ensure proper configuration and functionality.

Custom Engineering Services
Network Insight offers custom engineering services to maximize the benefits of our service control solution. Custom engineering occurs after the technology has been implemented and enables specific control and reporting to meet individual service provider needs. Available custom engineered solutions include:

• Custom policy - development and programming
• Custom reporting - development and programming
• OSS/BSS integration
• Troubleshooting and configuration

Technical Training
For organizations who have the in-house resources to install, configure and maintain a service control solution, Network Insight offers a robust training program to educate engineers and technicians. Network Insight’s service control training agenda consists of:

• Installation
• Basic and advanced troubleshooting
• Network requirements and integration

• Install and configure collection manager
• Install and configure subscriber manager
• Configure and connect to database
• Connectivity to OSS/BSS

• Managing the SCE with SCM
• Create and install policy
• Create and extract reporting

Service Control Managed Services
Service providers who prefer to outsource the on-going management of a service control solution can take advantage of Network Insight’s Service Control Managed Services feature. Network Insight utilizes an in-house 24x7x365 NOC built on carrier-grade tools to manage service control for service provider networks.

• Device alarming
• Break/fix support

• Policy development and implementation
• Custom report development and implementation
• Troubleshooting

• Managing multiple service control devices across multiple LANs

Hardware/ Software Sales
Network Insight is a Cisco Silver partner certified to provide the following hardware and software components of a complete service control solution:

• SCE 1010, SCE 2020, SCE Optical Bypass
• Service Control Management Suite - service control application for broadband providers

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